| Our strategy is to focus primarily on the general insurance sector. We operate as part of a multi-national group and therefore combine our own operation with a series of networking partnerships while maintaining a strong customer focus. Our operations apply technology to develop the professional facets of our operations from underwriting through to claims handling and most importantly, customer service. |
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| Our strategy is driven by our core principles; which include enforcing strict underwriting principles for profit and not simply for volume or market share and ensuring our decisions and actions are aligned to the furtherance of shareholder value. |
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| Our corporate values of high standards of integrity and professionalism, teamwork, trust and prioritizing the needs of our customers are key beliefs that define our corporate philosophy. The security of our customers that they can rely on us at anytime regarding their insurance is our business. |
Strategic Direction 
Tel: Blantyre +265 1 821 770 . Lilongwe +265 1 752922/ 921 .
Fax:+265 1 821 980 . 
e-mail: ugi@ugimalawi.com
